Return & Refund Policy

At Glanno™, we want you to be completely satisfied with your purchase. If you need to return or exchange your order, we’re here to make the process as simple and convenient as possible.

How to Start a Return

1. Contact Us
Please contact our customer support team at support@glanno.com to request a return. We will provide you with the return instructions and address.

2. Return the Product
Ship the product back using your preferred shipping carrier and provide us with the tracking number once shipped.

3. Refund or Exchange
Once we receive and inspect the returned item, we will process your refund or exchange.

Return Requirements

• Products must be unused, unworn, and in their original packaging.

• Return requests must be submitted within 30 days of delivery.

• Customers are responsible for return shipping costs for personal reasons, such as changing your mind or ordering the wrong item.

• Glanno™ will cover return shipping costs if the product arrives damaged, defective, or incorrect.

• Original shipping fees are non-refundable.

Refund Processing

Refunds will be issued to your original payment method after the returned item has been received and approved.

Please allow up to 5 business days for your refund to be processed. The time it takes for the refund to appear in your account may vary depending on your payment provider.

If you have any questions about returns or refunds, please contact our support team — we’re always happy to help.